The Portmaster User Interface consists of multiple components:
portmaster-app.portmaster-notifier.This page is about resetting the app that "runs" the UI - as this is the most common problem when the Portmaster (UI) App breaks.
If you are having issues with the app module, for example it does not open when you click "Open App" or you get a blank window you can try to reset the module.
The App Module is located in C:\ProgramData\Safing\Portmaster\updates\windows_amd64\app, it is recommended to check the logs at C:\ProgramData\Safing\Portmaster\logs\app for any issues.
Check integrity of Portmaster Files
C:\ProgramData\Safing\Portmaster\portmaster-start.exe --data C:\ProgramData\Safing\Portmaster verify
If verification succeeds you'll have to reset the module manually.
Please take a backup of the app folder as it may contain the bug
C:\ProgramData\Safing\Portmaster\portmaster-start.exe --data C:\ProgramData\Safing\Portmaster updatePowerShell script:
Remove-Item C:\ProgramData\Safing\Portmaster\updates\windows_amd64\app -Force
C:\ProgramData\Safing\Portmaster\portmaster-start.exe --data C:\ProgramData\Safing\Portmaster update
Launch the Portmaster Application from the Start menu, Notifier or PowerShell
C:\ProgramData\Safing\Portmaster\portmaster-start.exe --data C:\ProgramData\Safing\Portmaster app
The App Module is located in /opt/safing/portmaster/updates/linux_amd64/app/ it is recommended to check the logs at /opt/safing/portmaster/logs/app for any issues.
Check integrity of Portmaster Files
sudo /opt/safing/portmaster/portmaster-start --data /opt/safing/portmaster verify
If verification succeeds you'll have to reset the module manually.
Please take a backup of the app folder as it may contain the bug
sudo rm /opt/safing/portmaster/updates/linux_amd64/app/ -d -r
sudo /opt/safing/portmaster/portmaster-start --data /opt/safing/portmaster update
Launch the Portmater Application from the Application Launcher, Notifier or bash
/opt/safing/portmaster/portmaster-start --data /opt/safing/portmaster app